Claude Managed
Set up Claude Managed Agents for async ticket runs and project chat on Anthropic infrastructure.
Claude Managed Agents
Claude Managed Agents run async managed sessions on Anthropic infrastructure. ArxDeck launches runs from ticket automations, @mentions, task templates, scheduled tasks, and project chat when the agent has the right capabilities.
ArxDeck Helper can propose Claude Managed agent configuration through project chat. Describe the agent you need and approve proposals in the Proposals inbox. See ArxDeck Helper.
Prerequisites
| Requirement | Who configures |
|---|---|
Organization API keys — ANTHROPIC_API_KEY (or platform default) | Organization admin at Organization → API keys |
managedAgentId and environmentId from the Anthropic console | Created in Anthropic before agent configuration |
| Optional vault IDs for external MCP servers | Anthropic console + Organization → MCP servers |
| Linked GitHub repository for worker/ticket runs | Project admin at Settings → GitHub |
Provider resources (agents, environments, vaults) are created in the Anthropic console. ArxDeck stores IDs and launch settings only.
Setup & configuration
| Step | Action |
|---|---|
| 1 | Create a managed agent and environment in the Anthropic console |
| 2 | Connect the project repository under Settings → GitHub (required for worker/ticket runs) |
| 3 | Open Settings → Agents and create or edit an agent with provider Claude Managed |
| 4 | Enter managedAgentId, environmentId, and optional vaultIds |
| 5 | Enable capabilities: worker (ticket runs), chat (project chat), and/or automation |
| 6 | Enable ArxDeck MCP and select allowed tool groups |
| 7 | Optionally attach external MCP servers — ArxDeck can auto-provision Anthropic vaults for org-registered servers at launch |
| 8 | Attach the agent to workflow automations or enable Use in project chat |
Your deployment administrator registers the Claude webhook URL {APP_URL}/api/agent-runs/webhooks/claude in the Anthropic console. This is operator-side configuration.
Ticket runs
Worker runs launch managed sessions against the linked repository context. Runs sync status via worker polling and optional webhooks. Terminal comments summarize outcomes when the session API exposes assistant text.
Project chat
Claude Managed chat does not stream assistant text — the managed session API exposes status only. The server polls until the session reaches a terminal state. Reload result can pick up a late terminal answer without resending your message.
External MCP
Organization-registered external MCP servers can attach to Claude Managed agents. At launch, ArxDeck may auto-provision Anthropic vault entries so the managed environment can reach allowed external tools. External tool calls are not audited inside ArxDeck.