FAQ

Answers to common product questions. The landing page FAQ covers shorter marketing summaries; this page goes deeper without repeating that copy verbatim.

Access and signup

Can I sign up without an invite?

Not yet. ArxDeck is invite-only for now. Contact contact@arxdeck.ai or your organization's admin for access. Self-serve signup is planned later this year — there is no public signup form on the marketing site today.

I have an invite — what if I already have an account?

Open the invite link, sign in when prompted, and accept the invite with the same email address. Membership is granted only with a valid token, authenticated session, and matching email.

Who can invite me?

Depends on scope: organization admins, project admins, or platform superadmins can send invitations for their respective scopes. Invitations are emailed to the invitee when the deployment has mail configured; admins can also copy the invite link manually. They cannot duplicate invites for emails already in the target org or project.

Who is ArxDeck for?

ArxDeck leads with solo builders, side projects, and people experimenting with AI workflows who want a ready-made ticket board without stitching tools together. Teams are a secondary fit — ArxDeck supports multi-member projects, organizations, and shared credentials when you need them.

ArxDeck Helper

What can Helper configure?

Helper proposes configuration changes for agents, workflows, scheduled tasks, skills, content modules, project settings, project templates, ticket views, labels, knowledge types, GitHub settings, inbound webhooks, feedback settings, and Publish/deployment settings. Workflow custom fields are defined inline on the workflow editor — not as a separate catalog. Helper uses proposals — nothing applies without your approval. Approved changes are recorded in History with diffs and restore.

How do I use Helper?

Open New helper chat from the chat launcher, click Help me set this up on an admin page, or ask Helper in any helper conversation. Helper can explain how to do something or propose setup you approve in Project → Proposals.

Voice

Where do I configure voice?

Organization admins set the speech-to-text provider at Organization → Voice. Individual users configure text-to-speech and conversational mode at Account settings → Voice (/settings/account).

Does voice work on mobile?

Browser STT may be unreliable on mobile Chrome. Paid providers (Deepgram, AssemblyAI) work better. Read-aloud pause/resume is not available on mobile — use Stop only.

Configuration revision history

What has History?

Agents, workflows, skills, scheduled tasks, labels, ticket views, knowledge types, webhooks, content modules, project templates, project general settings, GitHub settings revisions, Publish settings, feedback settings, and knowledge items. See Configuration revision history for exclusions.

Integrations documented here

v1 public docs include setup-oriented pages for:

• Cursor Cloud
• Claude Managed
• OpenRouter
• ArxDeck MCP
• GitHub
• Managed deployments (Publish)
• Content modules
• Inbound webhooks
• Feedback ingest API

The local Windows desktop agent is supported in the product but does not have a dedicated public setup guide.

Additional automation topics:

• Task templates & runs
• Scheduled tasks
• Queues
• Skills

Capabilities and limitations

Can agents change anything without approval?

Ticket field updates and comments from active runs follow agent permissions and MCP allowlists. Configuration changes and many knowledge writes require proposal approval. Helper cannot bypass the inbox.

Does ArxDeck replace my git host or CI?

No. ArxDeck orchestrates work on tickets and connects to GitHub for repos, PRs, and optional CI-before-merge. Your code stays in GitHub; Publish deploys supported app types to managed hosting when enabled.

What is not in v1?

Examples of honest limitations:

• No versioned public documentation site
• No generated OpenAPI dump for every API — feedback ingest full reference is in-app
• No dedicated public setup guide for the local Windows agent
• Configuration revision MCP list/get tools (History is UI-only for config entities)
• External MCP tool calls are not audited inside ArxDeck

Invite-only access for now and current integration depth are intentional — see What is ArxDeck? for positioning.

Support

For access requests and product questions: contact@arxdeck.ai.

For bugs affecting your deployment, use your organization's support channel or platform feedback if enabled.

Related

• Getting started
• Integrations overview